Refund Policy

Warranty and refund policy: Mondzo Pty. Ltd. (ICEdot Australia Distributor), ABN 681 661 002 69, takes a lot pride in our products and services and thus your product is warranted to be free of defects in materials or workmanship. We will replace your product free of charge if your product is deemed to be faulty within 30 days of purchase. Please contact us if you would like to make a return at info@icedot.com.au

Damage resulting from use, accident, or normal wear and tear is not covered by this or any warranty. Mondzo/Docvia (US supplier) and related parties assume no liability for any accident, injury, death, loss, or other claim related to or resulting from the use of this product. In no event shall Mondzo/Docvia and related parties be liable for incidental or consequential damages relating to or resulting from the use of this product. Returns or replacements of products may be subject to shipping, handling, replacement and/or restocking fees.